Privacy Policy

Last Updated: November 20, 2025

1. Who We Are

Company: SculptSkin
Registration: Registered in California, United States
Website: www.sculptskinmini.com
Contact Email: help@sculptskinco.com

2. Scope and Applicability

This Privacy Policy applies to:

• All visitors to our website, regardless of location
• Customers purchasing products from the United States, European Union, United Kingdom, Canada, Australia, and other international locations
• Anyone who interacts with our services, customer support, or marketing communications

3. Information We Collect

3.1 Personal Information

We collect the following categories of personal information:

Category	Examples
Identifiers	Name, email address, postal address, phone number, IP address, device identifiers
Commercial Information	Purchase history, product preferences, browsing behavior, shopping cart contents
Financial Information	Payment card details (processed securely by our payment processors)
Internet Activity	Browsing history on our site, search queries, interaction with advertisements
Geolocation Data	Approximate location based on IP address, shipping address
Inferences	Preferences, characteristics, behavior patterns derived from your data

3.2 How We Collect Information

We collect information through:

• Direct Interactions: When you create an account, make purchases, contact customer support, or subscribe to communications
• Automated Technologies: Cookies, web beacons, analytics tools (Google Analytics, Facebook Pixel), and similar tracking technologies
• Third-Party Sources: Payment processors, shipping carriers, marketing partners, and social media platforms

4. How We Use Your Information

We use your personal information for the following purposes:

• Order Fulfillment: Processing and delivering your orders
• Payment Processing: Completing transactions securely
• Customer Service: Responding to inquiries, resolving issues, and providing support
• Marketing Communications: Sending promotional emails, special offers, and product updates (with your consent)
• Website Improvement: Analyzing site usage to enhance user experience and functionality
• Fraud Prevention: Detecting and preventing fraudulent transactions and security threats
• Legal Compliance: Meeting regulatory requirements and responding to legal requests
• Business Operations: Managing inventory, analytics, and business intelligence

5. Third Parties Who Receive Your Information

We share your information with the following categories of third parties:

5.1 Service Providers

• Payment Processors: Stripe, PayPal, Shopify Payments (for transaction processing)
• Shipping Carriers: USPS, UPS, FedEx, DHL, Canada Post (for order delivery)
• Email Service Providers: Klaviyo or similar (for marketing communications)
• Analytics Providers: Google Analytics, Facebook Pixel (for website analytics and advertising)
• Customer Support Tools: For managing customer inquiries and support tickets

5.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5.3 Legal Obligations

We may disclose information when required by law, court order, or to protect our rights and safety.

6. Your Privacy Rights

6.1 Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have the following rights:

• Right to Know: Request information about the personal information we collect, use, disclose, and sell
• Right to Delete: Request deletion of your personal information (subject to certain exceptions)
• Right to Correct: Request correction of inaccurate personal information
• Right to Opt-Out: Opt out of the sale or sharing of your personal information for targeted advertising
• Right to Limit: Limit the use and disclosure of sensitive personal information
• Right to Non-Discrimination: Not receive discriminatory treatment for exercising your privacy rights

6.2 Rights for EU/UK Residents (GDPR)

If you are in the European Union or United Kingdom, you have the following rights:

• Right of Access: Obtain confirmation and access to your personal data
• Right to Rectification: Correct inaccurate or incomplete personal data
• Right to Erasure: Request deletion of your personal data ("right to be forgotten")
• Right to Restrict Processing: Limit how we process your data
• Right to Data Portability: Receive your data in a structured, machine-readable format
• Right to Object: Object to processing based on legitimate interests or for direct marketing
• Right to Withdraw Consent: Withdraw consent at any time where processing is based on consent
• Right to Lodge a Complaint: File a complaint with your local data protection authority

6.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at:

• Email: help@sculptskinco.com
• Subject Line: "Privacy Rights Request"

We will respond to verified requests within the timeframes required by applicable law (typically 45 days for CCPA requests and 30 days for GDPR requests).

7. Data Retention

We retain your personal information for as long as necessary to:

• Fulfill the purposes described in this Privacy Policy
• Comply with legal obligations (e.g., tax records, warranty claims)
• Resolve disputes and enforce agreements
• Maintain business records

Typical Retention Periods:

• Order Information: 7 years (for tax and legal compliance)
• Marketing Communications: Until you unsubscribe or request deletion
• Website Analytics: 26 months (Google Analytics default)
• Customer Support Records: 3 years

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website traffic and user behavior
• Deliver targeted advertising
• Prevent fraud and improve security

Types of Cookies We Use:

• Essential Cookies: Required for website functionality (e.g., shopping cart, checkout)
• Analytics Cookies: Help us understand how visitors use our site (Google Analytics)
• Marketing Cookies: Used to deliver relevant advertisements (Facebook Pixel, Google Ads)
• Preference Cookies: Remember your choices and settings

Managing Cookies: You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality. For EU/UK visitors, we obtain consent before placing non-essential cookies.

9. International Data Transfers

SculptSkin is based in California, United States. If you are located outside the United States, your information will be transferred to and processed in the United States.

9.1 EU-US Data Transfers

For transfers from the EU/UK, we rely on:

• Standard Contractual Clauses (SCCs): Approved by the European Commission
• Adequacy Decisions: Where applicable
• Your Explicit Consent: Where necessary

By using our website and services, you acknowledge and consent to the transfer of your information to the United States and other countries where our service providers operate.

10. Security Measures

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through PCI-DSS compliant providers
• Access controls and authentication requirements
• Regular security audits and vulnerability assessments
• Employee training on data protection practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

11. Children's Privacy

Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will delete it immediately.

If you believe we have collected information from a child under 18, please contact us at help@sculptskinco.com.

12. California "Shine the Light" Law

California residents may request information about our disclosure of personal information to third parties for direct marketing purposes. To make such a request, please contact us at help@sculptskinco.com with "California Shine the Light Request" in the subject line.

13. Do Not Track Signals

Some browsers have "Do Not Track" features. Our website does not currently respond to Do Not Track signals. However, you can opt out of targeted advertising through industry opt-out programs.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website with a new "Last Updated" date
• Sending an email notification to registered users (for significant changes)

Your continued use of our website after changes become effective constitutes acceptance of the updated Privacy Policy.

15. Contact Information

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: